Terms & Conditions

 

Terms and conditions set out the expectations for both the client and the therapist. They make sure that both parties are protected if any disagreements occur. If you have any queries about these terms and conditions, please discuss them with me before agreeing to them.

One to One Sessions

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Sessions

  • A single session vary depending on the session. As a guideline, here are the session times (in person and via distance):
    • reiki healing: 60-70mins
    • shamanic healing: 90-135 mins
    • mentoring: 75-90mins
  • Sessions may be carried out in my premises in Blackrock or clients’ homes (distance healing only)
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Payment Method

Payment is accepted by paypal, stripe, cheque, cash or bank transfer. All information regarding payment is on the shop.

Bank transfers must use the name and service as the reference for the payment. Failure to provide the requisite bank transfer reference number may make it impossible for your payment to be processed.

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Session Prices

Single sessions are charged at varying prices each. The prices can be found at the shop.

Time spent planning and preparing before sessions and writing up notes after sessions is included in this price.

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Invoices

Invoices will be provided to the bill-payer upon request. Please give 7 days for the invoice to be completed.

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Price Changes

Fees are subject to annual increases to reflect the cost of living. Existing clients will be given 8 weeks notice of any changes in fees.

Fee changes do not affect the price of blocks which have already started or sessions which have already been booked or invoiced, if applicable.

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Cancellation by Client

Treatments:

A 50% of the fee applies for appointments cancelled between 24 – 48 hours in advance.

If an appointment is cancelled less than 24 hours the full fee applies as I am unable to offer this appointment to another individual.

The client will be invoiced via paypal.

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Cancellation by Therapist

If the therapist cancels an appointment, the session can be re-arranged at a date and time which is convenient for the client and the therapist.

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Non-attendance

If the client fails to attend the appointment and does not attempt to cancel, then they will be invoiced for the full session rate via paypal. If the session which was not attended is part of a block then the session will still count as one of the block’s sessions.

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Lateness

If you arrive late for your session the session will still end at the same time. If you arrive early please wait in the waiting area and I will come to collect you. This ensures that I am completely ready for you.

Workshops & Events

Payment Method

Payment is accepted by paypal, stripe, cheque, cash, postal order or bank transfer. All information regarding payment is on the shop.

Bank transfers must use the name and service as the reference for the payment. Failure to provide the requisite bank transfer reference number may make it impossible for your payment to be processed.

Postal Orders / Cheques must be accompanied with the name and workshop as reference.

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Deposit

The deposit secures your place on the course. It is non-refundable. It may be transferable under certain conditions as described in the cancellation points.

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Balance of workshop / event

The balance on the cost of the workshop will be on the day of the workshop unless otherwise stated on the workshop description.

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Cancellation by Client

The deposit secures your place on the course and is non-refundable. It may be transferred to another workshop if more than 7 days notice is provided.

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Non-attendance

If the client fails to attend the course and does not attempt to cancel, then they will be invoiced for the full workshop via paypal as the Thirsty Soul is unable to offer anyone this space at short notice.

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Cancellation by Therapist

If the therapist cancels a workshop, the course may be re-arranged at a date and time which is convenient for the client/group and the therapist.

The deposit is transferable or refundable in this case.

Purchase of Goods & Online Resources

The Thirsty Soul offers various goods and digital content for purchase on the Site. These terms will apply to any such purchase; we do not have separate terms of purchase.

Your order is an offer to purchase from us. There will be no contract of any kind between you and us unless and until we actually take payment from you. At any point up until then, we may decline to supply the goods or digital content to you without giving any reason. If we take payment and subsequently fail to dispatch the goods or make the digital content available to you for any reason we will refund you in full.

The prices payable for the items that you order are clearly set out on the Site. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we dispatch or make available the item concerned.

All prices are expressed inclusive of any VAT payable unless otherwise stated.

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item.

Online Courses

The course material will be made available in accordance with the course description and, subject to our right to alter or delete any material, will be accessible for the duration of the course. It will not be accessible (save for a limited period at our discretion) after the course is complete. It is strongly recommended that you download all the available material during the term of the course.

We will use reasonable endeavours to resolve any technical issues which prevent or restrict access to material during the course. Access may occasionally be restricted or interrupted to allow for repairs, maintenance or the introduction of new facilities or services. If a fault occurs you should report it to info@thethirstysoul.com and we will attempt to correct the fault as soon as we reasonably can.

We do not accept responsibility for individual technical support. It is your responsibility to ensure that you have the necessary computer skills and equipment to engage with the course. Reasonably up-to-date computers and website browsers are necessary to engage fully with the material on our websites.

We accept no responsibility if you lose or delete downloadable material during or after the course although, at our discretion, we may seek to assist recovery.

Whilst we seeks to provide material of as good a quality as possible, quality may vary. Sometimes material is provided even though the recording is not of the best quality because of the importance of the content.

We reserve the right to alter and remove the content of any courses at any time as we see necessary.

Your Right to Cancel

Please note that you may cancel your contract within 14 days from your date of purchase or the start date of an online course whichever is the later and receive a full refund. You will not be entitled to a refund thereafter save at our discretion.

If your download is defective please notify us within 30 days of receiving the defective download and we will supply you (at our option) with a replacement download or a refund.

 

Payment Method

Payment is accepted by paypal, stripe, cheque, cash, postal order or bank transfer. All information regarding payment is on the shop.

Bank transfers must use the name and service as the reference for the payment. Failure to provide the requisite bank transfer reference number may make it impossible for your payment to be processed.

Postal Orders / Cheques must be accompanied with the name and workshop as reference.

}

Deposit

The deposit secures your place on the course. It is non-refundable. It may be transferable under certain conditions as described in the cancellation points.

}

Balance of workshop / event

The balance on the cost of the workshop will be on the day of the workshop unless otherwise stated on the workshop description.

}

Cancellation by Client

The deposit secures your place on the course and is non-refundable. It may be transferred to another workshop if more than 7 days notice is provided.

}

Non-attendance

If the client fails to attend the course and does not attempt to cancel, then they will be invoiced for the full workshop via paypal as the Thirsty Soul is unable to offer anyone this space at short notice.

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Cancellation by Therapist

If the therapist cancels a workshop, the course may be re-arranged at a date and time which is convenient for the client/group and the therapist.

The deposit is transferable or refundable in this case.

Disclaimer

The information contained on this website, including ideas, suggestions, techniques, articles, and other materials, is provided to you only as general information.

The Thirsty Soul does not provide medical diagnosis, or consultations related to health, medical, or psychiatric issues. Holistic healing is an alternative healing method, and although there is evidence that these practices are effective in treating physical, mental, and spiritual conditions, the method is considered alternative or complementary by Western health care professionals.

Roseleen is not a medical doctor and cannot and will not provide you with any kind of medical care, treatment, or diagnosis in relation to the physical health or wellbeing of your body. She is not a substitute for medical or psychological treatment from licensed and registered healthcare professionals. You should seek professional medical advice before making any health decision and listen to what your doctor / health care team have to say and take action when required.

Roseleen is not a psychic medium, does not offer psychic readings nor does she predict the future.

Any information, stories, examples, or testimonials presented on this website do not constitute a warranty, guarantee, or prediction regarding the outcome of a treatment with The Thirsty Soul.

By booking, attending or participating in a session/treatment of soul healing with The Thirsty Soul, including viewing this website, you agree to fully release, indemnify, and hold harmless, Roseleen and others associated with her, from any claim or liability whatsoever.

Privacy & Cookie Policy

Privacy Policy

Please also see our Privacy Policy for information about how we collect and use your personal data.

 

Cookie Policy

Please also see our Cookie Policy for information about how we collect and use your personal data.

 

The Thirsty Soul

Roseleen McNally

55 Rock Road,
Blackrock
Co. Dublin

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